InferX provides unique support options for our customers across the world. Support options may vary based on the type of support that you need. Support may be available for no charge or may be fee-based, depending on the type of support that you need. InferX clients receive personalized service from their primary support engineer and behind-the-scenes engineering experts with 24x7x365 support. InferX is committed to ensuring that our clients maximize the value of their software investment.

InferX support services may include:

  • 24/7 Support with Guaranteed 30 Minutes or less Response
  • Installation & Upgrade Process Support
  • Configuration Support
  • Operational Support
  • Application Fixes
  • Documentation Fixes
  • Customization Fixes
  • Performance Support
  • Interoperability Support